Shipping policy

We offer shipping across Canada on all items purchased through our online store, making it easy and convenient to shop from anywhere in the country. Standard parcels are shipped via UPS or Canada Post, depending on the delivery address, and will include a tracking number. Express parcels are shipped through UPS or Purolator and will also include tracking.

Custom-Made Items:
All our custom-made jewellery pieces, including rings with any size centre stone, are crafted to order. Please allow 4-5 weeks for production. The time may vary slightly depending on the finger size and the size of the centre stone. Once your item is complete, we will ship it directly to you.

Free Shipping:
Enjoy free shipping within Canada on orders over $375 CAD. We take care of the shipping cost for you.

CJL Diamond Brokers is not responsible for delivery delays caused by inclement weather, service interruptions, or courier-related issues beyond our control. Shipping charges are non-refundable in the event of such delays.

Orders are processed and shipped between 10:00 a.m. and 1:00 p.m. Eastern Time, Monday through Friday (excluding holidays). Orders placed after 1:00 p.m. will be shipped on the following business day.

If you have any questions regarding our shipping policy, please contact us for further assistance.